payments & transfers – online banking Receive money with Zelle®

Get set up so you’re ready to receive money with Zelle®. All you need to do is enroll your U.S. mobile number or email, and the money will move directly into your Bank of America account. You’ll receive money in minutes1 and also be set up to receive future payments.

Screens simulated for illustrative purposes only. Actual experience may differ.

Step 1

Log in to Online Banking.

Screenshot of the Bank of America Online Banking website, Personal banking home page, with login fields highlighted.

Step 2

From the Accounts Overview page, click the Pay & Transfer tab.

Screenshot of the Bank of America Online Banking website, Accounts Overview page, with Pay & Transfer tab highlighted.

Step 3

Select Zelle®.

Screenshot of the Bank of America Online Banking website, Pay & Transfer page, with Zelle® send or receive tile highlighted.

Step 4

On the Settings tab, click Add mobile number or email. If you've previously registered phone numbers or email addresses, they'll be listed on this screen, and you can edit or delete as needed.

Note: If you're not already enrolled in Zelle®, you'll see the Enroll page. Click Enroll Now and follow the prompts to get set up.

Screenshot of the Bank of America Online Banking website, "Send money with Zelle®" page, Settings tab selected, "Add mobile number or email" highlighted.

Step 5

You may see associated email addresses or mobile numbers on this screen. Select your desired contact method or select Add mobile number or email to add a new contact method. Then select the Deposit account where you'd like the money to be deposited.

If someone has already sent you money with Zelle®, be sure to add the email or U.S. mobile number the sender used to contact you.

Screenshot of the Bank of America Online Banking website, "Send money with Zelle®" page, "Add mobile number or email" section of Settings, with Next button highlighted.

Step 6

For mobile numbers or email addresses that are not currently verified, we'll send you an enrollment code to verify you're the owner of the mobile number or email address you've entered. Click Send Code and look for the one-time authorization code.

Screenshot of the Bank of America Online Banking website, "Send money with Zelle®" page, "Add mobile number or email" section of Settings, pop-up verification window, with "Send code" button highlighted.

Step 7

Enter the authorization code and click Submit.

Security tip! We’ll never call you to provide you with (or ask you for) an authorization code by phone or text.

Screenshot of the Bank of America Online Banking website, "Send money with Zelle®" page, "Add mobile number or email" section of Settings, "Enter Authorization Code" pop-up window with Submit button highlighted.

Step 8

You’re all set. When someone sends you money to your registered mobile phone or email address, we’ll move it to your account within minutes.1

Screenshot of the Bank of America Online Banking website, "Send money with Zelle®" page, Settings tab, with "You’re all set up" message displayed and "My Checking" information highlighted.

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