card management – online banking Redeeming rewards

You can view and redeem rewards1 for your eligible Bank of America® credit cards, all from the convenience of Online Banking.

Screens simulated for illustrative purposes only. Actual experience may differ.

Step 1

Log in to Online Banking.

Screenshot of Bank of America home page with log-in fields highlighted.

Step 2

Click the Rewards & Deals tab.

Screenshot of Bank of America Online Banking, Account Overview screen, with the "Rewards & Deals" tab highlighted.

Step 3

Click Credit Cards to expand your view.

Screenshot of Bank of America Online Banking, Rewards & Deals tab, with Credit Cards highlighted.

Step 4

Click the blue Available Rewards button or scroll down to the Available Rewards section. If you have multiple rewards cards, select the card rewards you want to redeem and click View details/redeem. For this demo, we'll illustrate redemption for the Customized Cash Rewards credit card.

Note: Clicking on View details/redeem will open a separate Rewards page.

Screenshot of Bank of America Online Banking, Rewards & Deals tab, with the "View details/redeem" option in the Available Rewards section highlighted.

Step 5

Select how you'd like to redeem your cash back. For this demo, we'll select Get cash back.

Screenshot of Bank of America Online Banking, the Redeem tab, with the "Get cash back" button highlighted.

Step 6

For a one-time redemption, select the account where you want your cash deposited. Select Redeem all or enter the amount you want to redeem. For this demo, we'll select Redeem all.

Note: If you prefer automatic redemption each month, select Auto Redemption and select the account where you want your cash to be deposited. A minimum cash back amount is required.

Screenshot of Bank of America Online Banking, the Redeem tab, showing "Redeem for cash back," with the "Redeem all" button highlighted.

Step 7

Review your redemption selections and click Complete Redemption. Please be sure to read important information about your redemption.

Screenshot of Bank of America Online Banking, the Redeem tab, showing the redemption you've requested, with the "Complete redemption" button highlighted.

Step 8

You've completed your redemption! Click Done.

Screenshot of Bank of America Online Banking, the Redeem tab, showing confirmation of your redemption, with the "Done" button highlighted.

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