digital services – online banking Going paperless

Going paperless for your statements and documents1 lets you view the same information that is on your paper statements, and it helps reduce the risk of lost or stolen mail.

Screens simulated for illustrative purposes only. Actual experience may differ.

Step 1

Log in to Online Banking.

Screenshot of Bank of America home page with log-in window highlighted.

Step 2

Select Profile & Settings option. Under Account Settings, tap Paperless settings.

Screenshot of Bank of America Online Banking, Account Overview screen, with the "Profile and Settings" menu open and "Paperless settings" highlighted.

Step 3

Check Go Paperless for all available account statements and documents including claims to default to electronic delivery only. Or, you can choose your preference between Paper or Online only for each of your accounts.

Screenshot of Bank of America Online Banking, "Paperless settings" screen, with the checkmark next to "Go Paperless " highlighted.

Step 4

Scroll down to view and confirm all selections. Then click Save Changes.

Screenshot of Bank of America Online Banking, "Paperless settings" screen, with the "Save changes" button highlighted.

Step 5

Read the reminder and click Close.

Note: View our Alerts setup demo to see how to enroll in Alerts.

Screenshot of Bank of America Online Banking, "Paperless settings" screen, showing the reminder to set alerts and the "Close" button highlighted.

Step 6

Check the box to consent to electronic delivery of your tax statements. Then click I accept.

Note: The Electronic Consent Disclosure for Tax Statements will display only if you select Tax Statements as an Online Only (paperless) option.

Screenshot of Bank of America Online Banking, "Paperless settings" screen, showing the consent disclosure, with the "I accept" button highlighted.

Step 7

You will receive a confirmation at the top of the screen that your settings have been saved.

Screenshot of Bank of America Online Banking, "Paperless settings" screen, with the confirmation message highlighted.

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