Wire transfers1 are a quick way to send money domestically or internationally. While you can do both in Mobile Banking2 and Online Banking, this guided demo will focus on wire transfers sent to domestic recipients in Online Banking.
For more information, visit our Wire Transfers page.
Screens simulated for illustrative purposes only. Actual experience may differ.
Log in to Online Banking.
Before you get started, first gather the recipient's information:
Select Pay & Transfer to get started.
Select Wire/ACH.
If this is your first time using this service, read and accept the Service Agreement to enroll.
To send money to someone new, select Add Account/Recipient. If you're sending to an existing recipient, proceed to step 14.
Helpful tip! To learn more about sending a wire transfer and what you'll need, visit our Wire Transfers page.
Select Domestic (U.S.) and choose the type of account you're adding.
Note: Domestic includes U.S. territories. Reminder, this demonstration focuses on Domestic Wire Transfers. For International Wire Transfers, navigate here.
Add recipient’s information, including their address as on file with their bank.
To choose state, select from the drop-down.
Add recipient’s wire routing number (also known as Wire ABA number), account number and account type. You can include notes for your records.
Check the box to Verify your identity before adding your recipient.
If you haven't already, you may be required to enroll in Secured Transfer to send your wire. To get started, add your U.S. mobile number and click Add Number.
Note: If you're already enrolled in Secured Transfer, you'll be prompted to request and enter an Authorization Code to add your recipient. Proceed to step 11.
You will receive a text message with an Authorization Code to complete enrollment. Enter your Authorization Code, then add your ATM/Debit card details. Click Submit to complete the enrollment.
Security Tip! Never share this code with anyone — we'll never call or text you asking for a code.
Select Add Account and wait for the information to be verified.
Please wait. If you close this window prematurely, your recipient may not be added.
Once you see this screen, you've successfully added a new recipient. Select the Make Transfer tab to send a new transfer.
On the Make Transfer tab, select your "From" account for the transfer and then your "To" recipient. If prompted to select delivery speed, select Same business day, Wire Transfer.
Enter the Amount you want to send and select the Frequency and date for the transaction to occur. You can add an optional Description if desired (click "What’s this for?" for more details). Click Continue Transfer.
Note: You may be prompted to request an Authorization Code when your transfer exceeds a certain amount.
Review the important scam reminder then click Continue Transfer.
Helpful tip! Always read warning messages. If you’re told to ignore them, it could be a scammer trying to steal your money.
Confirm that all information is correct and select Make Transfer.
Please wait. If you close this window prematurely, your transfer may not be completed.
Once you see Your transfer is pending at the top of this screen, your transaction has been submitted, and you'll receive an email confirmation. Click the Transfer Activity tab to check the status and details of your transfer.
To view status, details or to edit or cancel a future-dated transfer, click on the Pay & Transfer tab at the top of the screen and scroll to Activity.
