How to File a Claim on MyHealth
Instructions to file a claim on your MyHealth account.
Screens simulated for illustrative purposes only. Actual experience may differ.
Step 2
Start Your Claim: Choose Reimburse Myself or Send Payment.
Step 3
Select Account and Payee:
- Select the account to pay from
- Choose the payee to
- If “Someone Else” is selected, a payee must be added or chosen
Step 4
Enter Payee Details (Send Payment only): This step applies only if Send Payment was selected.
Enter the required information and click Next.
Step 5
Upload Documentation: Upload the receipt or supporting documents.
Accepted formats: JPG, JPEG, GIF, PNG or PDF
Step 6
Receipt Uploaded: After upload, an image of the uploaded receipt will appear.
Step 7
Enter the claim details:
Make any edits needed, then click Next.
Step 8
Review Transaction Summary: Review the full summary of the claim.
If applicable, add any additional documents before proceeding, then click Submit.
Step 9
Agree and Submit:
- Read the Terms and Conditions
- Check the box to agree
- Click Submit to finish
Access your MyHealth account on the go
Visit the app store on your mobile device or log in to myhealth.bankofamerica.com