A credit score is a three-digit number that summarizes your credit history and indicates to lenders how likely you are to repay borrowed money.

After enrolling in My Credit, you can view your FICO® Score and credit report for free in our Mobile Banking app or Online Banking. Look for My Credit in the Main Menu or toward the bottom of your account details screen. You can also ask Erica®, your virtual financial assistant, “What’s my FICO® Score.”

FICO® Scores are categorized from a Poor rating up to an Exceptional rating. A score of 670 or higher is considered good. Scores of 700 and above are generally considered to be strong.

They are similar, but not the same. A FICO® Score is a specific credit-scoring model created by Fair Isaac Corporation. A credit score is a broader, more general term for any three-digit measure of creditworthiness.

Lenders use your FICO® Score to decide loan approvals, credit limits, and interest rates. Insurers, landlords, and some utility providers may also check it.

To help improve your FICO® credit score, focus on paying bills on time, keeping balances low on credit cards and other revolving debt, and avoiding too many new credit applications. Don’t close old accounts unnecessarily and check your credit reports regularly for errors. It is good to keep in mind that when it comes to earning and maintaining good credit, small, consistent actions make a big difference over time.

It usually updates monthly but can change more often if lenders report frequently. In My Credit, you can refresh your score up to three times every 30 days.

Your FICO® Score is calculated using five key factors: payment history, amounts owed, length of credit history, new credit, and credit mix. To better understand the factors impacting your FICO® Score, review FICO® Score Factors in My Credit.

My Credit shows your credit report, alerts you to changes, and flags suspicious activity. Tools like Score Simulator and Score Goal can help you plan improvements.

No. Checking your score is a “soft inquiry” and doesn’t affect it. Only “hard inquiries,” like applying for new credit, can lower your score.

FICO® Score Goals* in My Credit lets you set and work toward a Score Goal. Your current credit score data will be analyzed to provide recommendations for how you can reach your target score by your target date.

*FICO® Score Goals results are provided for informational purposes only and are intended to approximate the impact of various actions on your FICO® Score 8 — assuming all other factors stay the same. Your actual score, and the impact of any actions taken, results from a complex interaction of FICO's scoring methodologies and the information on your credit report, some of which changes daily. FICO® Score Goals doesn't consider information from accounts where you are reported. Credit score calculated based on FICO® Score models. Your lender or insurer may use a different FICO® Score, or another type of credit score altogether.

You’ll get alerts for changes to your credit report, like new applications, missed payments, or account updates. You’ll also receive a monthly summary and optional alerts for score changes and goals.

If you do not have a Social Security number, you are ineligible for My Credit. However, you can submit a written request for a free credit report from Experian by mail.

Please include the following:

• Your full name including middle initial (and generation - Jr., II, III)
• Date of birth
• Complete addresses for the past two years
• Copy of a government-issued identification card, such as a passport, driver's license or state ID card displaying your current address
• Copy of a current utility bill, bank statement, insurance statement or similar

Send your request to:
Experian
P.O. Box 9701
Allen, TX 75013

No, My Credit is specific to your personal credit profile. However, Bank of America Business clients can access Dun & Bradstreet business credit scores for free through Business Advantage 360 online banking. Learn more

Bank of American Business clients can enroll in the Dun & Bradstreet Business Credit Score Program for free by logging into Business Advantage 360 and selecting Tools & Investing > Business credit scores. A Business Advantage 360 business online banking ID is required to enroll in the program and to access the business credit scores. Don't have a Business Advantage 360 business online banking ID? Get started here using your Business account number.

My Credit’s Identity Monitoring feature will alert you to changes in information linked to your Social Security number, such as a new name or address, and scans thousands of websites to determine if your information has been compromised. These are exclusive My Credit features provided only to BofA Rewards™ members.

Full-Service Identity Restoration helps you recover from identity theft faster. A certified full-service restoration specialist will investigate alerts and dispute fraud activity to help you restore your identity. This is an exclusive My Credit feature provided only to BofA Rewards™ members.

Lost Wallet protection allows you to quickly cancel cards and update information within your profile if cards or documents are lost or stolen. This is an exclusive My Credit feature provided only to BofA Rewards™ members.

BofA Rewards™ members have access to a comprehensive suite of fraud and identity monitoring tools with My Credit, such as:

• Social Security number and account takeover monitoring
• Dark web monitoring
• Child identity monitoring
• Lost wallet protection, and
• Identity restoration support

Learn more about BofA Rewards.

• English URL: https://info.bankofamerica.com/en/bofa-rewards
• Spanish URL: https://info.bankofamerica.com/es/bofa-rewards