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We know how important security and convenience are to you and that’s why we’re giving you more tools to manage your security and simplifying the way you sign in to Online and Mobile Banking.Footnote 1

Here's what you'll see between now and the end of the year.

More tools to manage your security

We're giving you additional tools to manage your account security, located conveniently in your new Security CenterSecurity Center. In addition to us continuing to work behind the scenes to help keep your information safe, these tools include:

  • The option to add extra security to help verify your identity with a one-time authorization code, which is sent by textFootnote 2 or email each time you sign inFootnote 3
  • More security settings and alertsFootnote 4, including the ability to:
    • Remind yourself to change your Passcode every 90 days
    • Receive a notification if an unrecognized computer or mobile device was used to sign in to your account
  • The ability to see your recent sign-in history so you can monitor for suspicious sign-in activity.

Your Security Center will be located within 'Profile and Settings' in Online and Mobile Banking.

A simplified sign-in process

You’ll soon be able to sign in with one step by entering your Online ID and Passcode on the same page. SiteKey® — the image you now see before entering your Passcode — will no longer be part of the way you sign in to Online and Mobile Banking.

You will first see this simplified sign-in process in Online Banking, then later in Mobile Banking.

Want more information? SiteKey® FAQs

Simpler sign-in

SiteKey - Enter your passcode
Phase 1: The original Online Banking sign-in page featuring your SiteKey® image
SiteKey - Create your passcode
Phase 2: The interim Online Banking page where you will enter your Passcode but without SiteKey®
SiteKey - Simplified sign-in
Phase 3: New Online Banking sign-in from one page
1 Mobile Banking requires enrollment through the Mobile Banking app, Mobile Website or Online Banking. View the Online Banking Service Agreement for more information. Data connection required. Wireless carrier fees may apply. The Mobile Banking app is available on iPad®, iPhone®, and Android™ devices.
2 Your mobile service provider may charge for sending and receiving text messages on your mobile phone. Check with your service provider for details on specific fees and charges that may apply.
3 Initially, you’ll only be able to select this option within your Security Center in Online Banking; however, the selection will apply to sign-in for both Online and Mobile Banking.
4 Alerts received as text messages on your mobile access device may incur a charge from your mobile access service provider. The Mobile Banking app and Mobile Banking app alerts are not available on select devices. Mobile Banking app alerts are not available on the Mobile Website.

Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. Android is a trademark of Google Inc. SiteKey, Bank of America and the Bank of America logo are registered trademarks of the Bank of America Corporation.